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MacTech Guam

Managed IT services for Guam businesses

Updates, security, backups, and a local help desk on one monthly plan, so problems get caught before they stop your team.

Request a ProposalCall (671) 477-NERD

At a glance

Help desk
Local, by phone or on-site
Covers
Updates, security, backups
Pricing
One monthly plan
First step
Free assessment

Managed IT means we look after your technology on an ongoing basis instead of waiting for something to break. We keep your computers updated and patched, watch for problems, protect devices with security software, and make sure your data is backed up. When someone on your team needs help, they call a local help desk, and when a problem needs hands on it, we come to you. New hires get their laptops and accounts set up right the first time. It's the IT department most Guam businesses need but can't justify hiring, on one predictable plan.

What's included

  • Monitoring

    We watch your systems and catch issues before they turn into downtime.

  • Maintenance & patching

    Updates, security patches, and tune-ups handled on a schedule.

  • Help desk & on-site support

    Local people on the phone, or at your door when it needs hands.

  • Security & backup

    Endpoint protection and backups, so a bad day doesn't mean lost data.

  • Onboarding & device setup

    New hires and new devices set up right the first time.

  • One monthly plan

    Predictable pricing that scales with your team.

How it starts

  1. 01

    We assess

    A look at your current setup, risks, and goals.

  2. 02

    We onboard & secure

    Monitoring, patching, backup, and protection put in place.

  3. 03

    We manage & support

    Ongoing upkeep, and a local team a call away.

Managed IT: common questions

What does managed IT include?
Monitoring, updates and security patches, endpoint protection, backups, a local help desk, on-site support when it's needed, and setup for new hires and new devices.
How is managed IT different from calling for repairs when something breaks?
With break-fix you pay each time something goes wrong, usually after it has already cost you time. Managed IT is ongoing: we keep systems patched, backed up, and watched so most problems are caught early, and support is covered by one monthly plan.
How much does managed IT cost?
Plans are priced per organization, based on how many people and devices you have and what you need covered. We start with a free assessment of your setup and give you a written proposal.
Do you come on-site?
Yes. Many requests are solved by phone, and when a problem needs hands on it, we come to you.
Do you work with schools and government offices?
Yes. We support businesses, schools, and government agencies on Guam, and we handle formal quotes and RFQ responses for hardware purchases.

Tell us how many people and computers you have.

We'll look at your setup and put the right plan in writing.

Prefer to talk? Call (671) 477-NERD.

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